Adult Case Management
Adult case management helps individuals with brain injuries, catastrophic injuries, or complex health needs regain independence and access joined-up care. At OFH Care, our adult case managers coordinate rehabilitation, therapy, and support services, while assisting solicitors and families with clear, court-compliant reporting to secure the best possible outcomes.
What Is Adult Case Management?
Adult case management is the structured coordination of health, rehabilitation, and social care services for adults with brain injuries and other serious conditions. Following a traumatic or acquired brain injury, accident, or medical negligence, many people and their families face multiple health, rehabilitation, and social care services. Without coordinated support, it can be overwhelming to know where to begin or how to move forward.
An adult case manager acts as a single point of contact, ensuring that every service is joined up. Unlike paediatric case management, which focuses on growth and education, adult case management is centred on restoring autonomy, vocational engagement, daily living skills, and community reintegration.
Who Can Benefit From Adult Case Management Services?
Adult case management is designed for people living with the effects of serious injuries or health conditions. It is especially relevant for:
- Adults with traumatic brain injury (TBI) following a fall, blow to the head, or road traffic accident
- Individuals with acquired brain injury (ABI) caused by stroke, infection, tumour, or oxygen deprivation
- People living with catastrophic injuries that result in long-term or permanent disability
- Adults needing complex care after medical negligence or surgical complications
While these are the kinds of conditions brain injury case managers at OFH Care most often support, the reasons for appointing a case manager go beyond diagnosis alone.
Need expert support after a serious brain injury?
Why Might Someone Need Adult Case Management?
Recovering from a severe injury or living with the long-term effects of a head injury can feel overwhelming, even with a clear diagnosis. Adult brain injury case management offers practical, coordinated support that helps individuals navigate services and achieve meaningful goals. Common reasons families and legal teams may appoint an adult case manager include:
- Accessing and coordinating rehabilitation therapies
- Managing ongoing cognitive, emotional, or behavioural difficulties after trauma
- Supporting solicitors in dealing with personal injury or medical negligence claims with clear evidence of care needs
- Planning for long-term independence when adults are classified as needing extensive support
- Bringing together multiple agencies covering healthcare, housing, social care, and employment to avoid gaps in provision
What Does Adult Case Management Involve?
Adult case management is holistic and person-centred. It describes how case managers work with adults, families, and solicitors to ensure that every aspect of care is coordinated. The role of an adult brain injury case manager typically involves:
- Conducting Initial Needs Assessments (INA) to review health, housing, social circumstances, and vocational prospects
- Developing rehabilitation plans that cover therapies such as physiotherapy, occupational therapy, speech therapy, and neuropsychology
- Coordinating services, such as liaising with multidisciplinary care teams, local authorities, employers, support providers, and miscellaneous tradespeople
- Managing risks to create safe living environments and address safeguarding concerns
- Supporting litigation by preparing expert reports, costings, and recommendations for use in personal injury claims and Court of Protection cases
- Planning long-term goals, such as returning to work, building independence, or managing ongoing health conditions
What Will OFH Care’s Adult Case Management Services Include?
At OFH Care, our adult case management services typically include:
- Regular reviews and progress monitoring to keep rehabilitation on track
- Crisis management and problem-solving when unexpected issues arise
- Advocacy and representation in meetings with employers, housing providers, and health services
- Guidance with accessing funding and resources, including benefits and community support
- Support with home adaptations and specialist equipment to promote safety and independence
All of these services are delivered in line with the highest standards of care, ensuring processes are fair, dignified, and centred on the individual.
We make rehabilitation and recovery less overwhelming.
Case Study:
Supporting Recovery After a Severe Injury
Client:
Mr B, age 35, sustained a traumatic brain injury in a road traffic accident.
Context:
Following hospital discharge, Mr B struggled with memory, mobility, and returning to work. His solicitor instructed OFH Care to coordinate his rehabilitation during an ongoing personal injury claim.
What We Did:
We completed a detailed INA, arranged physiotherapy and neuropsychological support, and liaised with his employer about phased return-to-work adjustments. We also secured interim funding for specialist equipment and community re-engagement activities.
Outcome:
Mr B achieved significant improvements in mobility and confidence. Our reports provided the solicitor with robust evidence for long-term care costs, supporting a fair settlement and ensuring Mr B could continue his rehabilitation.
Frequently Asked Questions About Adult Case Management
How long does adult case management last?
It depends on the individual’s needs. Some adults require short-term case management after an accident, while others with catastrophic brain injuries may need lifelong support and regular reviews.
Can adult case managers help with personal injury claims?
Yes. Case managers prepare expert reports, costings, and recommendations that solicitors use to support litigation, settlement, and Court of Protection applications. Our reports can also be used to secure interim funds during the legal process.
How much does adult case management cost?
Costs vary depending on complexity and duration. Annual case management packages typically range from £15,000 to £60,000. These are often covered through personal injury or medical negligence settlements, or funding from the Court of Protection. Adult case managers will typically work on an hourly rate for the services they provide.
Do adult case managers help with community reintegration?
Yes. Our case managers support adults as they return to community life after a serious or catastrophic brain injury. This can include finding suitable housing, accessing local services, arranging transport, and supporting social or vocational engagement.
Can adult case management support ongoing rehabilitation after settlement?
Absolutely. Adult case management doesn’t end once a personal injury or medical negligence claim is settled. If instructed by the client’s legal team and family, we continue to coordinate therapies, review progress, and assist adults in maintaining their independence long after litigation concludes.
Why Choose OFH Care for Adult Case Management?
Solicitors and families representing adults with brain injuries trust OFH Care because we provide:
- Specialist expertise in adult brain injury rehabilitation and catastrophic injury case management
- Clear, court-compliant documentation used in personal injury and medical negligence claims
- Family and client-focused support that reduces stress and builds independence
- Nationwide coverage throughout England and Wales
- A proven track record of helping adults achieve meaningful recovery and reintegration
- Trusted by some of the UK’s leading firms dealing with personal injury and medical negligence claims