Helen, is the head of our customer referrals. She has years of experience in supporting and ensuring that people using our services have a smooth experience. Helen is known for her compassion and empathy when dealing with vulnerable clients and their relatives who at times may be dealing with complex situations and distress
Helen understands that mental capacity is a sensitive issue and she goes above and beyond to ensure that every referral is handled with care and professionalism. Helen is highly knowledgeable about mental capacity and case management and works closely with solicitors and other professionals who refer clients to OFH Care. Her expertise, efficiency and understanding of the needs of these professionals make her an invaluable asset to our team, ensuring that every client receives the highest level of care and attention. With Helen at the helm of the referrals department, clients and their loved ones can rest assured that they are in good hands.