Case Management With Adults
We provide personalised adult case management services to meet individual needs, promote independence, recruit and manage care staff, and improve quality of life.
Our case managers are registered with
What Does Our Adult Case Management Service Include?
Experienced Brain Injury Case Managers
Our experienced case managers support adults living with brain injury and complex needs. We coordinate rehabilitation, oversee care plans, and work closely with families and professionals to help each client achieve the best possible outcomes and maintain their quality of life.
Rehabilitation-Focused Support
Every rehabilitation journey is different. We develop personalised plans that promote independence, maximise recovery, and help clients achieve meaningful goals. Our team continually reviews progress and adapts support to ensure rehabilitation remains effective and client-focused.
Coordinated Therapies and Care
Successful rehabilitation depends on effective teamwork. We coordinate therapists, healthcare professionals, support workers, and family members to ensure everyone works towards shared objectives. This joined-up approach helps reduce delays, improve communication, and deliver consistent support.
Recruitment of Skilled Support Workers
Finding the right support workers is essential for long-term success. We recruit, train, and oversee dedicated support teams that match each client’s needs, personality, and goals. This helps create stable, reliable support that promotes rehabilitation and wellbeing.
Housing, Equipment and Adaptations
We help identify accommodation needs, arrange specialist equipment, and coordinate home adaptations that improve safety and independence. From accessible living environments to rehabilitation equipment, we ensure clients have the resources needed to live as comfortably as possible.
Clear Communication and Funding Support
We provide regular updates, detailed reports, and clear communication with solicitors, families, and professionals. Where appropriate, we also help explore statutory funding options and coordinate services to ensure clients receive the support they require.
Why Choose OFH Care?
Collaborative and Coordinated Support
We work closely with families, therapists, healthcare professionals, solicitors, schools, and support teams to ensure everyone is working towards the same outcomes. This joined-up approach helps deliver consistent, effective support.
Specialist Brain Injury Expertise
Our case managers have extensive experience supporting people living with brain injuries and complex needs. We understand the challenges individuals and families face and use this expertise to guide every stage of rehabilitation and support.
Personalised Rehabilitation Planning
No two rehabilitation journeys are the same. We develop tailored support plans based on each client’s goals, circumstances, and priorities, ensuring rehabilitation remains focused, meaningful, and responsive to changing needs.
Focused on Long-Term Outcomes
Our goal is to help every client achieve the highest possible level of independence, confidence, and quality of life. We provide practical support, guidance, and coordination that helps individuals move forward with greater certainty.
Watch Short Videos On Mental Capacity Assessment
The level of detail required in a Mental Capacity Assessement
Who can assess Mental Capacity?
Why and when is a Mental Capacity Assessment needed?
About Us
We are health and social care professionals, dedicated to providing exceptional mental capacity assessments and brain injury case management services across England and Wales. Our team of highly skilled practitioners bring a wealth of knowledge and experience to every assessment we undertake and case we manage.
testimonials
Client Journeys with OFH Care
Mr P. Y.
Client
Many thanks for providing such a professional, fast, efficient service for us…
My Sister and I have reviewed this report thoroughly now. We are happy with the comprehensive nature of the content, and the professional finish to the document. We have checked with our solicitors, and it meets all our legal needs.
Ms C. B.
Client
Excellent customer care from initial contact to receipt of report. Our elderly aunt is profoundly deaf and physically quite fragile so we were concerned about how tiring the assessment would be for her and how difficult it may be because of her limited hearing. She was also nervous about a person she did not know being in her bedroom to ask her questions about her financial affairs. Kristine answered our MANY questions promptly. We were reassured that our aunt’s regular carer could be present and that the assessor would be mindful of our aunt’s physical disabilities. After the assessment she could not speak more highly of the assessor who she said was totally charming, and she really enjoyed the entire Q&A! Thank you!
Mr G. K.
Client
They offered a timely appt for assessing my mother’s mental capacity. Jane was very professional and treated my mother with dignity and care throughout the assessment. The final report was in depth and emailed to me within the timescale they had said. The whole experience was easy and straightforward. The only negative was the cost. Luckily we were able to pay but I can see this being a problem for some people.
Ms T. T.
Client
We needed a mental capacity assessment completed for my mum and the situation was very stressful having never been in this situation before. I contacted OFH who were very supportive from the start. They explained the process and were able to arrange a convenient time to visit mum. After the assessment my mum was very positive and she found the social worker who visited her made her feel very safe, relaxed and she liked him. Within 24 hours there was a decision.
I am very grateful to OFH for their professionalism and their help.
Mr M. J.
Client
The receptionist Kristine is delightful, helpful and understanding. Our assessor Muataz was polite, firm, friendly and fair. He is an expert at making clients feel comfortable in order to get the best out of them. He uses a conversational style of questioning searching for the answers so that the client does not feel intimidated. He is an excellent example of a thoroughly professional and gifted assessor. You couldn’t ask for more. Thank you to all at OFH Car
Frequently Asked Questions
Get answers to all your questions about the services we provide.
What is adult case management?
Adult case management is a specialist service that helps people with brain injuries and complex needs coordinate their rehabilitation, care, therapies, and support. A case manager acts as a central point of contact, ensuring all aspects of rehabilitation work together effectively. Read our full guide on adult case management.
Who can benefit from adult case management?
Adult case management is often suitable for individuals who have experienced a traumatic brain injury, acquired brain injury, spinal injury, or other complex condition requiring ongoing rehabilitation, care, and support from multiple professionals.
What does an adult brain injury case manager do?
A brain injury case manager coordinates rehabilitation programmes, manages care teams, arranges therapies, sources equipment and support workers, liaises with professionals, and helps clients work towards meaningful rehabilitation goals.
How is adult case management funded?
Case management for adults may be funded through personal injury or clinical negligence claims, statutory services, private funding, or other rehabilitation funding arrangements. Funding options vary depending on individual circumstances.
How do I arrange adult case management services?
The process usually begins with an initial discussion about the individual’s needs and circumstances. Following this, a case manager can conduct an assessment and develop a personalised rehabilitation and support plan.